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Gartner Expert
Tom Enright
VP Analyst
Tom Enright is a Research Vice President in the Consumer Retail team. Tom specializes in supply chain strategies and operations across all retail product sectors. His focus areas include last mile strategies, order fulfilment strategies, returns management, re-commerce and marketplace trading strategies.
Previous experience
Prior to joining Gartner, Mr. Enright had spent his career within the retail sector, for companies such as Marks & Spencer, The Arcadia Group, Asprey & Garrard, Liberty London and Mothercare.
At M&S, in his role as Business Systems Manager for fashion, footwear and homeware, he developed and managed initiatives to improve business processes and related IT solutions. He led software selection programs for allocation, replenishment, merchandise and assortment planning and PLM, working directly with business and IT colleagues to determine future operating models and select the appropriate vendor applications.
Professional background
Arcadia Group/Liberty/Habitat/Asprey, Supply Chain Consultant - various roles in these companies, 5 years
Marks & Spencer, Business Solutions Manager, 3 years
Mothercare, International Trading Manager/Allocation and Replenishment Manager, 9 years
Areas of coverage
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Supply Chain Transformation
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Logistics and Fulfillment
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Supply Chain Leadership
Education
Bachelor of Management Science (2.1 Honors), Trinity College, Dublin, Ireland
Top Issues That I Help Clients Address
Unified commerce retail trends, strategies and execution
Re-commerce and Re-sale strategies for retailers
Returns Management best practices for retailers
Last mile retail order shipping and collection strategies