Learn how Theresita Richards, Chief People and Culture Officer at Patagonia, leveraged Gartner's HR Score diagnostic to define HR's functional maturity, inform the HR strategy and create a roadmap to empower Patagonia's workforce to achieve their goals.
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Client Story
Defining a Successful HR Strategy With HR Score
Mission Critical Priority
Theresita needed to develop a comprehensive HR strategy that would serve the diverse employee audiences from client-facing employees on the frontlines to corporate and international teams.
How Gartner helped
Theresita's Gartner Executive Partner provided her with HR diagnostics and tools to measure the maturity of the HR function, pinpointing areas of success and gaps for improvement.
Business impact
Theresita was able to prioritize the top 3 areas to focus on moving forward in streamlining her HR strategy, and create a comprehensive roadmap to guide HR's future at Patagonia.
Industry
Apparel
Revenue
Approx. $1.5B
Employees
Approx. 4,000
