Gartner HR Score

Gartner HR Score is a customizable, comprehensive maturity assessment and prioritization tool for the chief human resources officer (CHRO) and other members of the HR leadership team. HR Score objectively measures the importance and maturity of critical activities across the entire HR organization, then analyzes the results to provide data-backed guidance on which activities should be prioritized for improvement.

Gartner HR Score allows you to:

Choose the HR function you want to benchmark

Gartner HR Score for CHROs is rooted in objective, peer-based standards across 25 functional activities and six objectives, enabling CHROs to improve HR’s performance by assessing the function across a broad set of activities.

Gartner HR Score for CHROs

Gartner HR Score for Talent Management leaders measures performance across five objectives and 20 key management activities. These objectives and activities represent the scope of the typical talent management function.

Gartner HR Score for TM Leaders

Gartner HR Score for Recruiting leaders measures performance across four objectives and 16 key management activities that comprehensively represent the scope of activities for the typical recruiting function.

Gartner HR Score for Recruiting Leaders

Gartner HR Score for Learning & Development leaders measures performance across four objectives and 14 key management activities to comprehensively represent the scope of activities for the typical L&D function.

Gartner HR Score for L&D Leaders

HR leaders use Gartner HR Score to measure the maturity of their function in key areas. In addition to the four primary HR functions, Gartner HR Score also has diagnostics for:

How does Gartner HR Score work?

Self-service launch

  • Initiate an assessment directly from the tool website.

  • Tailor the assessment scope by removing activities that fall outside your team’s direct responsibilities.

  • Invite participants to contribute to the assessment directly from the tool.

Easy monitoring

  • Fill out the questions on activity importance and maturity.

  • Monitor the progress of invited participants.

  • Send reminders to invited participants directly through the tool.

Quick reporting

  • Instantly generate a report to review maturity scores, key findings and recommendations. 

  • Review results and discuss implications with a Gartner expert.

  • Build a plan of action to close gaps.

What you get

A customized report

A detailed and comprehensive picture of the functional maturity of your human resources organization.

Expert guidance

Save time interpreting the report with a diagnostic results walk-through call with a Gartner expert to determine the next steps for your organization.

Data-backed prioritization

Leverage fact-based prioritization guidance based on the comparison between organizational maturity and importance.

An interactive results platform

Explore your results on the Gartner assessment platform to compare custom segments of your data (by business unit or geography).

Related insights

Gartner clients can log in to access the full library.

Drive stronger performance on your mission-critical priorities.