Client Story

Navigating Patagonia's HR Transformation as a New-to-Role Executive

Learn how Theresita Richard, new-to-role Chief People and Culture Officer at Patagonia, partnered with her Gartner Executive Partner to help define a new operating model for the function of People, Culture and Justice. 

Mission Critical Priority

Theresita needed to define a new operating model to set her organization and her function of People, Culture and Justice up for success across the next 50 years. 

How Gartner helped

Theresita worked closely with her Gartner Executive Partner to leverage Gartner HR diagnostics and tools, facilitate stakeholder interviews and ultimately define a strong operating model strategy. 

Business impact

With Gartner support, Theresita was able to lay out a three-year strategic roadmap to share with senior leadership, establishing a foundation for her function's future and making a strong impact in her new role. 

Industry

Industry

Apparel 


Revenue

Revenue

Approx. $1.5B


Employees

Employees

Approx. 4,000

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