Learn how Claire Townshend, CHRO at Walkers Global, leveraged Gartner’s expert guidance and resources to support the development of a unified L&D strategy during a period of rapid growth.
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Client Story
Building a Unified L&D strategy to Drive Talent Growth
Mission-critical priority
Building a unified, strategic learning and development framework that would consolidate fragmented training efforts, elevate talent development, and support organizational growth.
How Gartner helped
- Client used Gartner learning and development research, including strategy frameworks and diagnostic tools to shape a cohesive L&D strategy.
- Advisory sessions with Gartner experts to guide strategic design and validate both high‑level and detailed components of the L&D approach.
- Gartner resources and expertise to support a values refresh initiative aimed at aligning culture with rapid organizational growth.
Business impact
- Launched Walkers Academy, unifying previously siloed training programs under a strategic L&D framework that resonates strongly with the business.
- Introduced the first leadership development program under the Walkers Academy banner, generating rapid engagement and clear early traction.
- Strengthened CHRO leadership impact and elevate HR capability across the organization.
Industry
Professional services
Revenue
Approx. $160M
Employees
+800
