John Brown, SVP & CHRO of Blue Cross Blue Shield of Louisiana, leveraged Gartner diagnostics and benchmarks to address skill and talent gaps, executive compensation and navigate an evolving workforce.
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Client Story
How Blue Cross Blue Shield Prepared a Workforce of the Future
Mission-critical priority
Streamline functional operations by addressing critical skills and talent gaps and executive compensation, and learn to stay ahead to potential risks in an evolving workforce.
How Gartner helped
Leveraged Gartner diagnostics, surveys, research and tools to validate internal trends against similar employers industrywide, and advisory support to understand differences.
Business impact
Streamlined operations for the future and improved business communications by utilizing the language of clients and leveraging the correct mediums to deliver information.
Industry
Insurance and Healthcare
Revenue
Approx. $3 Billion
Employees
Approx. 2,500
