Hear how City of Virginia Beach CIO Peter Wallace partnered with Gartner to drive digital transformation, improve efficiency despite budget cuts, and advance AI initiatives, all with expert guidance to deliver better public services.
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Client Story
Enhancing Government Services: The City of Virginia Beach’s Journey with Gartner
Mission-critical priority
Enhancing operational efficiency and driving digital transformation in government services while navigating budget constraints and advancing AI initiatives.
How Gartner helped
Through a long-standing partnership, expert analyst consultations, and access to comprehensive research, Gartner provided the City of Virginia Beach with actionable guidance to plan and execute digital transformation efforts. When federal budget cuts impacted state and city levels, Gartner had already developed a roadmap that enabled the CIO and his team to address challenges head-on, optimize resources and maintain high-quality services for the public. Gartner also supported decision-making and progress on AI initiatives, offering strategies, recommendations and best practices tailored to the most current government trends.
Mission impact
The City of Virginia Beach accelerated modernization and improved operational efficiency despite budget constraints. Gartner’s expertise acted as a force multiplier, saving the team 3–4 hours per project and eliminating the need for multiple hires by providing one license with access to diverse analysts and research. With Gartner’s guidance, the city advanced its AI strategy, maximized ROI, and ensured decisions were research-backed, positioning the agency to deliver mission-critical priorities effectively, even during periods of change.
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Employees
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