EUDA Drives Digital Transformation and Strategic Growth

As a new leader in an organization that had struggled for years to deliver a proper digital transformation, Ovidiu Huluban needed clarity on where to begin. Gartner's services provided the necessary structure and guidance, helping to prioritize and organize the agency's digital initiatives. The focus was on implementing product management and organizational design to meet the agency's long-standing needs for transformation.

Gartner provided invaluable support through expert insights, practical tools, and a robust peer network. Ovidiu leveraged Gartner’s resources, including comprehensive research articles, to guide the implementation of product management and organizational design. This support was crucial in articulating a clear transformation vision to both his team and the agency's management. Additionally, Gartner’s consultants offered practical approaches, such as conducting an AI failure workshop, and facilitated access to expert consultations, providing deeper insights into essential aspects of the transformation process.

By collaborating with Gartner, the European Union Drugs Agency achieved:

• Enhanced clarity and direction, establishing a clear path for digital transformation that facilitated effective prioritization and organization of digital initiatives.

• A cultural shift towards proactivity, with staff actively seeking out the best information and resources, fostering a more informed and proactive organizational culture.

• A solid foundation for continued evolution, resulting in improved service delivery to EU member states through practical guidance and expert insights.