In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work.
Pulled from the Gartner HR Symposium/Xpo™ Opening Keynote, Gartner experts Jessie Knight and Russ McCall uncover the critical role HR must play in addressing widening performance gaps — and how guided collaboration, collective intelligence and a human-first approach to AI can reset the workplace for what’s next.
Tune in to discover:
What CEOs and Employees Are Telling Us
Why Traditional Playbooks Won’t Work This Time
The 3 Gaps Holding Organizations Back
3 Solutions to Close the Gaps
Why GenAI Gains Vary Across Workers
Real-World Examples
What’s Next: The Role of HR in Shaping Connection
Jessie N Knight | VP, Research
Jessie Knight is a Vice President in Gartner's Human Resources Practice. She has spent the last 18 years helping HR leaders across industries and geographies uncover root cause challenges and surface best practices to address their mission critical priorities. Her research covers topics including organizational culture, employee experience, engagement, and EVP.
Russ M McCall | Director, Advisory
Executive advisor supporting HR executives on HR Strategy and the Future of Work. Topics I mostly cover are: Hybrid and remote work; strategic workforce planning; future of work trends; HR Strategy Creation; HR Functional Design; HR Talent; future of work strategy creation; new employment models like gig and freelancers. I can do calls in Portuguese, Spanish, and English.
Hosted by: Karen Lockhart
Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the digital era. Join us to get your competitive advantage.
Thank you for listening to Gartner ThinkCast. Please rate, review and share with your colleagues.
All content on Gartner ThinkCast is owned by Gartner and cannot be repurposed or reproduced without Gartner’s consent.
Gartner is an impartial, independent analyst and advisor. All content provided by other speakers is expressly the views of those speakers and their enterprises. The information on Gartner ThinkCast should not be construed as a Gartner endorsement of any enterprise’s products or services.
