In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work.
Pulled from the Gartner HR Symposium/Xpo™ Opening Keynote, Gartner experts Jessie Knight and Russ McCall uncover the critical role HR must play in addressing widening performance gaps — and how guided collaboration, collective intelligence and a human-first approach to AI can reset the workplace for what’s next.
Tune in to discover:
What CEOs and Employees Are Telling Us
Why Traditional Playbooks Won’t Work This Time
The 3 Gaps Holding Organizations Back
3 Solutions to Close the Gaps
Why GenAI Gains Vary Across Workers
Real-World Examples
What’s Next: The Role of HR in Shaping Connection
Jessie N Knight | VP, Research
Jessie Knight is Vice President and CHRO Content Strategy Leader for Gartner's Human Resources Practice. She is responsible for ensuring that HR Practice insights and resources address CHROs' most pressing challenges. She has more than 15 years of experience working directly with HR executives across industries and geographies to uncover root cause challenges, test hypotheses and surface best practices. She leads and advises research teams developing provocative insights and practical guidance for HR executives. Her research covers topics including organizational culture, change management, employee experience, and EVP.
Russ M McCall | Director, Advisory
Executive advisor supporting HR executives on HR Strategy and the Future of Work. Topics I mostly cover are: Hybrid and remote work; strategic workforce planning; future of work trends; HR Strategy Creation; HR Functional Design; HR Talent; future of work strategy creation; new employment models like gig and freelancers. I can do calls in Portuguese, Spanish, and English.
Hosted by: Karen Lockhart
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