Client Story

Empowering the Quality Team to Drive Quality Culture

Gartner supported the head of quality at a heavy equipment manufacturer to drive key talent related outcomes like retention and new hire quality.

Mission-critical priority

Empower the quality team to create in-house quality culture initiatives and drive a culture of quality forward.

How Gartner helped

Provided quality management content, quarterly learning & development sessions and a document review led by a Gartner analyst.

Business impact

Drove key talent-related outcomes, promoted ongoing development of the quality team’s skills, validated thinking and saved time and money on quality digitalization efforts.

Industry

Industry

Heavy Equipment Manufacturing


Revenue

Revenue

> $20 Billion


Employees

Employees

> 50,000

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