Identify key activities for stronger logistics performance
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Top 28 Logistics Activities
Drive more business value with your supply chain logistics activities
Logistics leaders are searching for ways to improve their departments and drive greater business impact. However, competing priorities leave them wondering where to focus time and money.
Understanding the maturity of the logistics organization and assessing performance against a set of goals and objectives helps set direction.
But first, leaders must know which logistics activities they should be focusing on.
The Gartner Logistics Activity Map identifies the nine objectives and 28 essential activities for effective logistics management.
Download the activity map to learn what Gartner experts say are the key logistics activities for building a world-class organization.
Measure, prioritize and improve logistics activities
Leading logistics organizations are perceived as strategic weapons by their companies. They have mastered the disciplines within each function, integrated them across their internal supply chain, and have also extended outward into their ecosystems.
Gartner Supply Chain Score helps logistics leaders assess their performance. It is a strategic planning tool for the head of logistics and the supply chain leadership team to evaluate the effectiveness of the supply chain logistics function using objective, peer-based performance benchmarks.
Supply chain logistics leaders can use this tool to assess their current state of maturity and build steps to move to the next level of maturity.
The Logistics Activity Map provides a view into what the Supply Chain Score for Logistics encompasses. The assessment gains perspective on your highest-priority activities and provide:
- Your current maturity level for each logistics activity and an overall maturity score
- A detailed analysis determining which activities you should prioritize for improvement
- A path to maturity for each activity linking you to specific, actionable insight on how to improve
Learn more about Gartner Supply Chain Score — how it diagnoses the maturity of your supply chain and connects you with practical, actionable resource
Logistics Activity and Performance FAQs
What are logistics objectives?
The 28 key logistics activities fall into 9 core logistics objectives: logistics strategy, logistics technology, logistics organization, logistics performance, outsourcing, warehousing, freight fowarding, transportation, and global trade.
Why is logistics performance important?
Logistics functions underpin the operational excellence of supply chains and contribute to the sustainable growth of enterprises. Ongoing volatility is forcing companies to increase logistics costs and extend delivery lead times. As a result, there has been a sharp increase in demand for rate and performance benchmarking data.
How can supply chain leaders optimize their logistics strategy?
GenAI has demonstrated the ability to derive real, in-context value from vast stores of logistics-related content, creating incremental value for logistics operations. Leaders should educate their logistics teams on potential use cases for GenAI, weighing the company’s supply chain maturity level against the ability to implement to determine the value-add for best-fit opportunities.
Does logistics performance impact the customer experience?
Logistics is the new differentiator for improving customer experience, driving more business and organizational value-add. Logistics leaders need to secure leadership buy-in, better customer understanding, partnerships and alignment with other functions to enable greater customer focus.