Top Supply Chain KPIs You Should Be Measuring

Identify key supply chain metrics to accelerate your transformation

Download the Supply Chain KPI Checklists

Explore key metrics for supply chain management, planning, manufacturing and logistics.

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Track the right supply chain KPIs to achieve desired business results

Instilling the right supply chain KPIs and using them the right way enables the supply chain organization to justify, monitor and drive individual processes, as well as accelerate overall supply chain performance.

With so many different aspects coming together in supply chain management, supply chain leaders often struggle to answer the following questions:

  • What supply chain metrics do other companies track?

  • How do I reduce the number of supply chain metrics we track?

  • What are the most important supply chain management metrics? Planning metrics? Manufacturing metrics? Logistics metrics?

Download Gartner’s Supply Chain KPI checklists for guidance on key metrics so you can start aligning your business strategy and supply chain objectives.

About Gartner Support for Supply Chain KPI Tracking

Establishing supply chain KPIs enables the supply chain organization to justify, monitor and drive individual processes, as well as accelerate overall supply chain performance by balancing local and global performance improvements. But, supply chain complexity and the sheer number of KPIs available are leading to confusion over using metrics, resulting in poor business decisions. 

Gartner is helping supply chain leaders define, align and assess metrics, leading to faster, smarter decisions. Gartner’s Hierarchy of Supply Chain Metrics Benchmark captures a wide array of supply chain KPI metrics to provide an end-to-end view of overall business goals and objectives, enabling informed decisions about how to drive supply chain performance and innovation. Through Gartner's dynamic supply chain benchmarking database leaders can analyze their supply chain metrics against industry peers. It allows supply chain leaders to focus on end-to-end supply chain performance measurement and the interdependencies between key KPIs, rather than benchmarking isolated KPIs.

Supply Chain KPI FAQs

What is a supply chain metric?

Supply chain metrics are numbers, ratios, or other parameters that measure supply chain performance. Supply chain metrics and KPIs can help companies understand how efficient and effective their supply chain is, and identify areas for improvement.


Why is it important to measure supply chain KPIs?

Most companies are investing in strategies designed to improve the resilience of their supply chains. To measure success, supply chain leaders should use a balanced set of supply chain KPIs not only to track business outcomes, but also to identify existing vulnerabilities.


How can supply chain leaders use benchmarking to improve performance?

Gartner supply chain benchmarking shows companies where they stand and where they need to go on their journey to excellence in supply chain management. Supply chains should benchmark their function’s contribution to business strategy, analyze competitive benchmarking, and plot improvements to organizational structure, talent, technology and processes.