Supply Chain Operating Model Redesign Leads to Greater Productivity

Disparate supply chain functions and teams at the client organization were failing to effectively communicate and coordinate, leading to process redundancies and competing priorities.

The client executive leveraged strategic guidance on emerging models in supply chain management as well as example operating model designs via peer examples and case studies. A Garnter analyst also provided objective feedback on the operating model and plans.

With Gartner’s support, the organization modernized the supply chain operating model, mitigating cost and risk by prioritizing the highest-value, lowest-maturity improvement projects. The client estimates that a traditional consultant would have charged the company $500,000 for 10 weeks’ work, and emphasizes that Gartner’s annual membership costs a fraction of that.