Tina Alvarez, Chief Digital Information Officer of JG Summit Holdings, partnered with Gartner to accelerate digital transformation and develop a scalable AI strategy across the organization’s shared services company.
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Client Story
Accelerating Digital Transformation via Process Optimization
Mission-critical priority
Accelerate digitization, streamline operations, and build a scalable AI strategy to drive efficiency and business growth.
How Gartner helped
- Provided executive partner guidance to design fusion teams and accelerate digitization.
- Shared AI strategy frameworks, opportunity radar and research resources to guide planning.
- Offered negotiation insights for vendor contracts and facilitated change management workshops.
Business impact
With support from Gartner, JG Summit:
- Improved Accounts Payable: Achieved higher on-time payments and reduced invoice processing to two days.
- Expanded Scope: Success in digitization led to the formation of a new business unit with a vision to deliver global, digital business services.
- Accelerated Transformation: Fusion teams empowered faster, autonomous improvements, elevating service quality across the organization.
Industry
Manufacturing
Revenue
(~₱) 378.64 Bn |
(USD) $6.5 Bn
Employees
25,000+
