Client Story

Achieving $485K Savings through Strategic Vendor Negotiation

Karen Salgado, Chief Information Officer of Universal Robina Corporation (URC), sought Gartner support to optimize vendor negotiations, accelerate digital transformation and drive innovation in product development.

Mission-critical priority

URC’s CIO prioritized AI-driven innovation and efficient S/4 HANA rollout to boost business impact and streamline operations across Southeast Asia.

How Gartner helped

  • Provided expert analysis and negotiation guidance on vendor proposals, leading to signifcant cost savings.
  • Delivered actionable insights and frameworks for AI strategy and governance, including one-on-one analyst sessions.
  • Gartner tools like Magic Quadrant and facilitated analyst conversations to evaluate vendor capabilities.

Business impact

With support from Gartner, Universal Robina Corporation:
  • Saved $485K (USD) by improving vendor negotiations with Gartner’s guidance.
  • Accelerated new product development from 10 months to 4 weeks using AI.
  • Improved team learning and innovation through shared Gartner insights.
  • Enhanced vendor selection and project success with Gartner tools and analyst advice.
Industry

Industry

Manufacturing


Revenue

Revenue

$2.9 Bn (USD)


Employees

Employees

10,000+

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