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Gartner Expert
Arthur Mickoleit
Director Analyst, KI Leader
Arthur Mickoleit is a Director Analyst for Government at Gartner. He provides research and advice on government digital transformation, public sector innovation, citizen services delivery, and citizen experience. Arthur covers digital identity, digital maturity, service design, and open data in depth.
Previous experience
Before joining Gartner in 2017, Arthur worked as a policy analyst at the OECD, contributing to international policy standards like the OECD Recommendation on Digital Government Strategies. He then worked as an independent advisor to governments and a consultant to organizations like SIGMA and the European Commission.
Professional background
Independent consultant, Digital government and public service transformation, 3 years
OECD, Digital government policy analyst, 8 years
SAP, Young professional, 3 years
Areas of coverage
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Government Technology Insights
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Create Tech Solutions for the Government Industry
Education
M.A., Political Science, University of Manchester
B.A., Business Administration and Computer Science, Berufsakademie Mannheim/Open University
Top Issues That I Help Clients Address
Digital government
Government transformation, citizen experience, open government.
Digital identity
Innovation, open data, public sector challenges .
Life events, human-centered design