Gartner Expert

Bruce Robertson is a Research Distinguished Vice President Advisor in Gartner's Business and Technology Insights group, covering a wide range of CIO key initiatives. Mr. Robertson focuses on emerging innovative methods and best practices, including the change leadership tactics and capabilities that inspire and engage people on any needed transformational journey, thus changing people's mindsets and behaviors in IT and across the business. He helps leaders develop and execute influencing strategies using stakeholder analysis, communication and storytelling tactics. With these strategies and tactics, CIOs can lead digital business transformation and build a culture ready for anything. He focuses equally on helping CIOs democratize their delivery approach using fusion teams, digital product management and product line management, plus enabling business technologists while building IT platform products. IT talent overall is another coverage area: strategic workforce planning, attraction and attrition drivers, hybrid work strategies and other topics. His expertise areas also include digital design, design thinking, lean startup, innovation, process thinking, change leadership, organizational change management (OCM), high-performance teams and culture dynamics: the people and process side of digital business transformation. With over 29 years covering a variety of CIO and IT topics, he can help connect the dots across the many varied challenges faced by CIOs and other IT leadership roles.

Previous experience

Professional background