Gartner Expert

Carlton E. Sapp

Distinguished VP Analyst

Carlton Sapp is the Managing Vice President of the Artificial Intelligence (AI) Strategies team for the Global Enterprise Executive Research practice. The AI Strategies team provides thought-leading strategic and tactical AI insights for global executives. In addition to managing the global AI Strategies team, Dr. Sapp provides guidance to executives and their teams on responsible generative AI strategies and algorithms, AI-driven agent-based systems, digital transformation optimization, decision intelligence, data management strategies, and Industrial Internet of Things for machine intelligence. Dr. Sapp provides data-driven insights and responsible design strategies based on more than 25 years of executive and practitioner experience and research. He is known for using systems thinking approaches to solve complex technical and business challenges for global clients.

Previous experience

Dr. Sapp has more than 25 years of advanced technology management and development. Prior to joining Gartner, Dr. Sapp led large-scale research and development teams for public sector programs focusing on complex systems and digital transformations. He's also spent years as a consultant in technology professional services focusing on rapid modernizations.

In previous practitioner roles, Dr. Sapp designed bio-inspired neural networks and digital assets, agent-based systems, digital twins for modeling and simulation, data and analytics architectures for decision support, and machine learning algorithms for machine intelligence.

Professional background

Department of Defense Contracts, Advanced Computing, Research, Technology, 14 years

IBM, Software Engineering and Product Consultant, 6 years

National Science Foundation, Management of Information Systems, 3 years

Areas of coverage
  • Analytics and Artificial Intelligence

  • Artificial Intelligence

  • Analytics and Artificial Intelligence for Technical Professionals

  • Artificial Intelligence Leadership

Education

Ph.D., Systems Engineering, George Washington University

M.S., Information Systems Technology, George Washington University

B.S., Business Management, North Carolina State University

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Top Issues That I Help Clients Address

01

How to architect and build machine learning, artificial intelligence and advanced analytic systems

02

How to build an effective AI strategy

03

How to defend, grow and differentiate my business with AI

04

How to calculate and show the value of investments in AI

05

How to ensure cross organization buy-in for your AI strategy