Gartner Expert

Nicole Paripurana

Sr Principal Analyst

As a Senior Principal Analyst for HR Operations, I specialize within the HR Shared Services models across several organizations with practitioner experience within Technology industries as well as Manufacturing industries.

Historical companies worked for are Groupon, CareerBuilder, Dyson, & Kennametal (manufacturing). I have my Senior Professional Human Resources (SPHR) certification and have worked and collaborated with COEs for communication and change management initiatives as a people-manager and can focus on both 'big-picture' ideas as well as granular and tactical detail.

I can advise on both HR Operational expertise for clients in that space and/or to Leadership/COE Managers on benefits that HR Shared Services can bring to their organizations.

Previous experience

Operational Efficiency! Learned, taught, executed faster and more efficient administrative and strategical operations of teams to benefit overall HR Organization, COEs, and Manager/Employee experience.

Professional background

Dyson, Inc, HR Operations & Payroll Manager - Americas, 3 years

Groupon, Inc., HR Operations Team Lead, 7 years

Kennametal, Inc, Senior HR Analyst, Americas HR Shared Services, 2 years

Areas of coverage
  • Service and Support Talent and Operations

  • HR Function Strategy and Management

  • Employee Experience Resources for HR Professionals

  • Organization Design and Change Management Resources for HR Professionals

  • Service and Support Channel Strategy and Execution

Education

Bachelor of Business Administration: Major in Advertising & Promotions; Minor in Business Administration from Western Michigan University (Kalamazoo, MI)

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Top Issues That I Help Clients Address

01

Operational Efficiency through HR Shared Services

02

Roadmap of Focus Areas for HR Shared Services Teams

03

Maturity and Evolution of HR Shared Services for Organizations

04

Business Process Outsourcing (BPO) & Recruiting Process Outsourcing (RPO)

05

Contingent Workforce Integration & use in HR