As a Senior Principal Analyst for HR Operations, I specialize within the HR Shared Services models across several organizations with practitioner experience within Technology industries as well as Manufacturing industries.
Historical companies worked for are Groupon, CareerBuilder, Dyson, & Kennametal (manufacturing). I have my Senior Professional Human Resources (SPHR) certification and have worked and collaborated with COEs for communication and change management initiatives as a people-manager and can focus on both 'big-picture' ideas as well as granular and tactical detail.
I can advise on both HR Operational expertise for clients in that space and/or to Leadership/COE Managers on benefits that HR Shared Services can bring to their organizations.
Operational Efficiency! Learned, taught, executed faster and more efficient administrative and strategical operations of teams to benefit overall HR Organization, COEs, and Manager/Employee experience.
Dyson, Inc, HR Operations & Payroll Manager - Americas, 3 years
Groupon, Inc., HR Operations Team Lead, 7 years
Kennametal, Inc, Senior HR Analyst, Americas HR Shared Services, 2 years
Service and Support Talent and Operations
HR Function Strategy and Management
Employee Experience Resources for HR Professionals
Organization Design and Change Management Resources for HR Professionals
Service and Support Channel Strategy and Execution
Bachelor of Business Administration: Major in Advertising & Promotions; Minor in Business Administration from Western Michigan University (Kalamazoo, MI)
Operational Efficiency through HR Shared Services
Roadmap of Focus Areas for HR Shared Services Teams
Maturity and Evolution of HR Shared Services for Organizations
Business Process Outsourcing (BPO) & Recruiting Process Outsourcing (RPO)
Contingent Workforce Integration & use in HR