OverIT, an Italy based field service management software organization leveraged insights, predictions and analysis from Gartner to understand emerging technology and market trends to inform their product strategy and stay ahead of the competition.
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Client Story
Gaining a Competitive Edge through Technology Insights and Trends
Mission Critical Priority
The client has set the goal to become a global market leader in field service management and wanted to increase their global footprint. To optimize their expansion into global markets, the client developed a comprehensive expansion strategy and capitalized on market trend insights provided by Gartner
How Gartner helped
The client harnessed Gartner’s insights in three key areas:
Innovation and emerging technologies: The client validated their ideas and their understanding of the market trends with Gartner's insights focused on innovation and emerging technologies.
Industry focus: Gartner's industry experts helped the client gain a better understanding of their target market. This includes identifying the unique challenges, trends, and opportunities within the industry.
Business impact
Gartner supported the client to:
- Shape their innovation initiatives and drive success in the market
- Gain a competitive advantage in their industry
Industry
Software
Employees
< 600
