Client Story

Northern Beaches Council builds organizational resilience

Learn how we helped the midsize enterprise CIO at Northern Beaches Council, build organizational resilience while harmonizing people, processes, and technology.

Mission-critical priority

Managing 57 lines of business across the council, the primary challenge is building resilience while harmonizing people, processes, and technology to deliver a consistent customer experience.

How Gartner helped

Access to Gartner analysts around the world, allowing them to augment their team and provide just-in-time support.

Business impact

  • Achieve significant cost savings: saved hundreds of thousands of dollars through procurement and various contract negotiations.
  • Informed decision making: confidently manage expectations and convince the board on key IT decisions and investments.
Industry

Industry

Government


Revenue

Revenue

Approx. $70M (per year)


Employees

Employees

500

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