Graeme Wilson, Chief Information Officer at Hollard Australia, sought support from Gartner to address mission critical priorities around large-scale digital transformation, building an effective AI strategy, and to ensure they were continuously improving outcomes for customers and partners. With Gartner's help, Hollard Australia selected the right software and developed high-performing teams, resulting in improved decision-making, cost avoidance, and enhanced cyber capabilities.
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Client Story
Optimizing Decision-Making for Digital Transformation Success
Mission-critical priority
Hollard Australia sought support from Gartner to address mission critical priorities around large-scale digital transformation, building an effective AI strategy, and to ensure they were continuously improving outcomes for customers and partners.
How Gartner helped
- Executive Partner: leveraged Gartner’s Executive Partner service to lead workshops to unite Hollard’s team, establish working principles, and boost performance.
- Strategic Guidance in Software Selection: received expert guidance to help choose the right software, avoid costly errors, and ensure successful implementation.
- Impartial Guidance for AI Adoption: received guidance on AI strategy, helping to assess risks and opportunities, set direction, and align adoption with business needs.
Business impact
- Achieved Cost Avoidance & Better Decisions: Guidance helped avoid costly mistakes and make smarter choices during digital transformation.
- Built High-performing Teams: Executive Partner workshops united Hollard’s team, improved collaboration, and boosted effectiveness.
- Started Building a Confident AI Strategy: Gartner’s advice gave Hollard clarity on AI risks and opportunities, enabling a confident, aligned AI strategy.
Industry
Insurance
Revenue
—
Employees
1,700
