Published: 23 September 2025
Summary
B2B marketing automation platforms help marketing teams orchestrate customer journeys supporting demand generation, customer experience and revenue objectives. This research helps CMOs evaluate MAPs across 10 distinct capabilities aligned with their use cases and identify solutions that best fit their organizational needs.
Included in Full Research
- Act-On Software
- Adobe
- BUSINESSNEXT
- Creatio
- Freshworks
- HubSpot
- LeadSquared
- Microsoft
- Oracle
- Salesforce
- SugarCRM
- Zoho
- Contact Data Collection
- Workflow and Orchestration
- Lead Scoring and Qualification
- Multichannel Marketing Management
- Measurement and Reporting
- Integrations
- Account Profile Management
- Segmentation
- Account Prioritization
- Email Marketing
- Lead Management
- Customer Journey Orchestration
- Account-Based Marketing
Critical Capabilities Methodology