John Monczewski, CFO & VP of Operations at BJU Press, describes how Gartner’s partnership advanced his team’s business planning and contract negotiation capabilities.
- Gartner client? Log in for personalized search results.
Client Story
Cost Optimization Through Integrated Business Planning
Mission-critical priority
Enhance integrated business planning and optimize outsourcing decisions to improve cost efficiency and empower leaders across the organization.
How Gartner helped
Gartner’s executive partner provided John Monczewski with guidance on outsourcing strategies and contract negotiations, delivering actionable insights and best practices for call and contact center operations. Monthly sessions with Gartner’s executive partner refined John’s focus on service improvement and strategic leadership.
Business impact
BJU Press achieved over a million dollars in annual savings through optimized outsourcing and contract strategies. Gartner’s support enabled leaders to address challenges independently and strengthened John’s role as a strategic partner to the CEO and board.
Industry
Education
Revenue
Approx. $100M
Employees
400+
