Capital BlueCross leveraged Gartner expertise to reorganize and add capabilities to the vendor management function.
Client Story
Capital BlueCross leveraged Gartner expertise to reorganize and add capabilities to the vendor management function.
Drive strategic vendor management ahead of several large renewals and new contracts to maximize financial opportunities.
Provided best-practice support, benchmarking, peer examples and tools to accelerate vendor management transformation.
Added capabilities to cut processing time by 50% and trim contract backlog by 35%.
Health Insurance and Benefits Administration
Approx. $2.5 Billion
2,000