Edward Chuang, former Executive Vice President and Chief Information Officer of Logix Credit Union (2016-2023), sought assistance from Gartner to navigate contract negotiations, vendor reviews, establishing a new enterprise architecture organization, and staying competitive in the rapidly evolving fintech landscape.
- Gartner client? Log in for personalized search results.
Client Story
Refining Enterprise Architecture to Improve IT Business Alignment
As an Executive Vice President and Chief Information Officer, Edward Chuang sought Gartner's assistance to navigate contract negotiations, vendor reviews, establishing a new enterprise architecture organization, and staying competitive in the rapidly evolving fintech landscape.
Mission-critical priority
Logix Credit Union's critical priorities included contract negotiations, vendor reviews, establishing a new enterprise architecture organization, and staying competitive in the rapidly evolving fintech landscape.
How Gartner helped
Gartner played a pivotal role in Logix Credit Union's success by providing templates, toolkits, and research to establish the enterprise architecture practice effectively. They also offered guidance on contract negotiations, vendor reviews, and staying updated on emerging technologies in fintech.
Business impact
With expert negotiation guidance from Gartner, the client was able to achieve maximum benefits and savings in their contracts while sustaining productive vendor relationships. Logix Credit Union was able to enhance their operations, improve storytelling capabilities, and stay competitive in the financial services industry.
Industry
Financial Services
Employees
500+
