Gartner Research

Critical Capabilities for Process Mining Platforms

Published: 08 July 2024

Summary

Recent trends in automation highlight the essential need for visibility and business operations insight in automation, operational excellence and organizational resilience. This research helps technology innovation leaders make faster, smarter decisions regarding process mining platforms.

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Overview

Key Findings
  • Process mining platforms can be difficult to justify when considering their many advanced capabilities. This advanced functionality is not required in a staged approach, where you start with basic use cases for well-defined pockets of opportunity. Each offering assessed here scored very high for the core capabilities, such as process discovery and analysis, process conformance, and gap analysis.

  • Moving from these initial basic use cases for well-defined pockets to larger-scale, connected initiatives and scaling beyond traditional use cases to advanced use cases — such as automation, case management or supply chains — will require advanced capabilities. Assessment of the

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  • ABBYY
  • Appian
  • Apromore
  • Celonis
  • Cyclone Robotics
  • IBM
  • MEHRWERK
  • Microsoft
  • mindzie
  • Pegasystems
  • Proxverse
  • QPR Software
  • SAP Signavio
  • Skan
  • Software AG
  • StereoLOGIC
  • UiPath
  • UpFlux
  • Process Maps and Analysis
  • Comparative Process Mining
  • Process Model Enhancement
  • Data Access and Preparation
  • Business Activity Monitoring
  • Advanced Process Analysis
  • Task Mining
  • Process Orchestration
  • Execution
  • Generative AI
  • Process Discovery
  • Process Comparison, Analysis and Validation
  • Automation Opportunities
  • Digital Transformation

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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