Published: 07 August 2024
This Gartner Critical Capabilities report evaluates 17 recurring billing applications against five use cases. Sales operations leaders should use the ratings in this report to identify a shortlist of vendors for deeper evaluation.
Modern SaaS recurring billing solutions offer comprehensive support for rating one-time, fixed recurring and metered usage billing; invoicing; payment acceptance; and revenue recognition. They are a viable alternative to implementing the accounts receivable module of an ERP system.
Support for selling and managing service contracts varies significantly between vendors, with some offering a comprehensive prebuilt self-service experience or an assisted-selling UI. Others simply expose APIs and expect customers to implement their own UI or integrate with another off-the-shelf service selling application.
Vendor offerings range from support for relatively simple business requirements with prebuilt capabilities to enterprise-grade solutions that support complex
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Analysts:
As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.
Narrow down the product and service criteria most important to you.
Use interactive features to customize usage scenarios based on your organization’s unique needs.
Use data to speed up provider selection and accelerate the procurement process.
We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.
We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.
We benchmark pricing against the market so you avoid unnecessary charges.
We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.
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