Kerstin Nold, Chief Technology Officer at the City of Chandler, collaborated with Gartner to integrate AI and AR/VR into city operations, modernize IT infrastructure, and create training programs for technologists.
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Client Story
Transforming City Services with AI and Emerging Tech
Mission Critical Priority
Kerstin Nold, CTO at a municipal government, worked with Gartner to integrate AI and AR/VR into city operations, modernize IT systems, and create technologist training programs.
How Gartner helped
The client utilized:
- Technology Research: Gartner's research aided in integrating AI and AR/VR and navigating the RFP process.
- Executive Partner Support: The Executive Partner offered strategic guidance and helped modernize training programs.
- Gartner for Technical Professionals (GTP): GTP linked the client with experts to improve IT infrastructure and cybersecurity.
Business impact
With support from Gartner, the client adopted:
- Technology Integration: Gartner aided in integrating AI and AR/VR into city services.
- IT Strategy Improvement: GTP and Executive Partner support improved IT infrastructure and cybersecurity.
- Workforce Upskilling: Gartner's research and training programs facilitated workforce development and strategic planning.
Industry
Government & Public Sector
Employees
1,000+
