Gartner Glossary  /  Information Technology Glossary  /  E  /  Enterprise Content Management (ECM)

Enterprise Content Management (ECM)

Enterprise content management (ECM) is used to create, store, distribute, discover, archive and manage unstructured content (such as scanned documents, email, reports, medical images and office documents) and ultimately analyze usage to enable organizations to deliver relevant content to users where and when they need it.

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