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Gartner Expert
Robert Blaisdell
VP Analyst, Chief of Research
Robert Blaisdell is a Vice President, Analyst and Chief of Research in the Gartner Sales Research Practice. He covers all aspects of sales but with a primary focus on current customer retention and growth via account planning best practices and strategic key account management.
Previous experience
Mr. Blaisdell has 20 years of experience in strategic account management, account planning, sales enablement, strategic planning and marketing.
Most recently he worked as the Senior Director of Sales and Account Management Strategic Planning and Execution at Express Scripts. In his role, he led the division of the sales and account management organization comprised of seven departments in the areas of strategic planning, execution and operations.
Mr. Blaisdell has extensive experience driving the development and implementation of internal and external business solutions, methodologies and best practices to increase customer retention and account growth.
Professional background
Edward Jones, Sr. Sales Trainer, 3 years
Express Scripts, Sr Director, Sales & Marketing Strategic Planning & Execution, 14 years
U.S. Bank, Sales Training Manager, 3 years
Areas of coverage
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Sales Talent Management
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Sales Strategy and Leadership
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Sales Process Execution
Education
M.B.A., Washington University, St. Louis
B.A., Murray State University
Top Issues That I Help Clients Address
Improve strategic account planning and management processes to better enable growth and retention
Deliver positive joint-business planning approaches impactful to both sales and customers
Utilize tools, templates, processes and technology to drive profitable growth in accounts
Position and enable sales managers to be more effective coaches and leaders focusing on increasing frontline seller performance
Increase the effectiveness of collateral and engagement for the sales and account management organization