Opening Session: Gartner 2026 Leadership Vision for Chief Sales Officers

The B2B sales landscape is undergoing an unprecedented transformation, driven by the recent rise and impact of generative and agentic AI. Having an AI-oriented sales strategy is no longer optional, it’s mandatory. According to Gartner predictions, by 2030, 80% of sales leaders will drive AI integration into sales workflows as a critical factor for competitive advantage. A hybrid human and AI sales force will soon become the industry standard, compelling CSOs to leverage both AI agents and highly-skilled salespeople augmented by tailored AI tools. In this environment, CSOs face critical questions, like: 

• How do I lead my organization in this AI era? 

• Where will AI contribute the greatest results? 

• How do I create an AI roadmap for my organization?  

• What changes should I make to my sellers’ skill sets and responsibilities? 

• How can sales enablement and operations better empower my teams? 

Join this invitation-only, complimentary virtual briefing to get answers to these questions as 4 Gartner experts cover the trends driving the need for change, the barriers to overcome and the leading actions the most progressive CSOs and their teams must take to stay ahead of the competition.

• Identify key skills and capabilities to boost sales productivity and seller performance

• Leverage AI to streamline processes and drive effective seller behavior change

• Transform enablement and operations to enhance sales and organizational impact

Return to this web page to watch the virtual briefing. Contact us at gartnervirtualbriefings@gartner.com with questions about viewing this virtual briefing.