Published: 06 August 2024
Cloud-managed and professional service providers are crucial to closing skills gaps for cloud migration and digital transformation. Sourcing, procurement and vendor management leaders must align their organizations’ business outcomes with service provider proposals to ensure engagement quality.
According to Gartner’s 2023 Cloud End-User Behavior Survey, the need for expert third-party professional and managed services when moving to the cloud continues to grow, increasing now to two-thirds of global enterprise employment.
Customers that adopt transformational capabilities using third-party professional and managed services achieve faster innovation, modernization and internal change management.
Automation is bleeding into AI and generative AI (GenAI) in the form of prebuilt models, large language models (LLMs), and actual business outcomes for clients in defined industry verticals.
Business outcome models are now offered by most providers in a variety of contracting vehicles. In 2023, we
Clients can log in to view the entire document.
Analysts:
Tobi Bet, Craig Lowery, Tom Sieber, Christopher Wiles, William Maurer, Mark Ray, Lydia Leong
As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.
Narrow down the product and service criteria most important to you.
Use interactive features to customize usage scenarios based on your organization’s unique needs.
Use data to speed up provider selection and accelerate the procurement process.
We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.
We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.
We benchmark pricing against the market so you avoid unnecessary charges.
We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.
©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.
