Dan is a Director, Analyst with over eight years of experience advising global sales leaders on enhancing their commercial functions. He has authored extensive research on key account and account management and possesses deep expertise in this area. Dan manages the research production of everything under the Sales Process Execution KI and has presented a variety of content at Gartner conferences and events across North America and EMEA. His skills encompass key account management, buyer insights, and customer experience, as well as understanding customer buying preferences and navigating market disruptions.
Dan worked at CEB in their Sales Advisory Team and before that held different positions within the sales team.
Sales Process Execution
Bachelor's Degree, History, University of Sheffield
Key Account Management
Changing business-to-business buying behaviour
Buyer Insights and Experience
Account Planning