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Gartner Expert
Sandhya Mahadevan
Sr Director Analyst
Sandhya Mahadevan is a Sr Director Analyst in the Gartner for Sales practice. She covers a range of topics related to process transformation, AI in RevTech, channel operations and data governance.
Previous experience
Prior to joining Gartner, Sandhya worked in a variety of functional units to improve processes. She used her Lean Six Sigma toolkit to analyze and solve open-ended business problems. At Juniper Networks, she transformed channel operations and customer master data management to support Juniper's Enterprise strategy.
Professional background
Abbott Laboratories, Various Process Transformation Roles, 8 years
Juniper Networks, Director of Sales Operations, 7 years
Areas of coverage
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Sales Operations and Enablement
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Sales and Revenue Technology
Education
BSME from University of Illinois at Urbana-Champaign
MS from Walden University
Top Issues That I Help Clients Address
Technology selection, roadmap design, and adoption
Data and AI strategy, including generative AI
Sales operations talent development
Process optimization and governance
Channel operations & Partner Relationship Management (PRM)