Published: 06 August 2024
Choose the right WMS for your operations by using the 11 highlighted critical capabilities across five different use cases to appropriately align with your levels of operational complexity and sophistication. Supply chain technology leaders should use this research to compare specific WMS products.
Warehouse management system offerings support for the extremes of the simplest Level 1 and most complex and automated Level 5 use cases contrasts vendor solutions dramatically.
Innovation continues to distinguish WMS offerings. Newer capabilities gaining importance include robotics integration and multiagent orchestration (MAO), advanced analytics, employee engagement and gamification, various forms and use cases for AI and machine learning, and, most recently, generative-AI-enabled conversational chatbots.
Other capabilities are maturing, such as usability, adaptability, composability, implementation and integration tools, and material handling automation support.
WMS technical architecture has become a more important consideration for new buyers seeking flexibility, adaptability, composability, usability, ease
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Analysts:
Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano
As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.
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