Client Story

Transforming Sales Strategy and Driving Performance Improvement

CMS Energy elevated sales performance and achieved its targets by leveraging Gartner sales maturity, coaching, and seller time-spend assessments, along with expert guidance and actionable insights.

Mission-critical priority

The Director of Sales & Marketing at CMS Energy aimed to shift from reactive account management to a strategic, high-performing sales team achieving consistent targets.

How Gartner helped

The client used Gartner sales assessments to benchmark capabilities, guide sales leader training, and optimize seller time with customers.

Business impact

Increased sales team maturity, boosted productivity and morale, and optimized processes and leadership to achieve all sales targets for three years.

Industry

Industry

Energy and Utilities


Revenue

Revenue

$7.5B


Employees

Employees

8,000+

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