Client Story

How CMS Achieved HR Transformation

Learn how Tia Butler made an impact in her new role by ensuring her organization had the right talent and resources to operate in a hybrid environment, and restructuring HR from a transactional function to a strategic leader. 

Mission-critical priority

Successfully plan and execute an internal reorganization to support the HR function's transition to the hybrid work environment and strategic leadership. 

How Gartner helped

Used Gartner HR Score, research, tools and Executive Partner support to assess areas of function maturity and improvement and plan the restructure.

Business impact

Successfully planned, advocated and executed an internal reorganization to transform HR into a strategic leader, and made an impact in a new role. 

Industry

Industry

Insurance & Healthcare


Revenue

Revenue

Approx. $8 Billion


Employees

Employees

Approx. 6,000

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