Q3 2025

HR Leaders Magazine

Explore key Gartner insight on how CHROs can avoid missteps in adjusting their organization's approach to change, as well as how CHROs can support CEO's other top priorities. 

Trying to inspire employees' confidence and get them excited about change is no longer an effective change management strategy; instead, leaders must routinize change by building employees' skills at responding to constant change and embracing progress, not perfection, as a goal. 

This issue of the Gartner HR Leaders Magazine highlights how CHROs can avoid missteps in adjusting their organization's approach to change, as well as how CHROs can support CEO's other top priorities. 

Download this issue to: 

  • Routinize change to bolster adoption 
  • Prevent common change missteps 
  • Support CEO top priorities for 2025 to 2026 
  • Leverage the lessons of the pandemic in addressing today's challenges 

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    Table of contents

    Most leaders unsuccessfully try to inspire change adoption by painting a vision of a better future. To reap the benefits of change adoption, CHROs - the key facilitators of change - must encourage leaders to routinize change instead, making it second nature for employees to adopt frequent changes. 

    The unique combination of challenges in today's change environment have fundamentally altered key assumptions CROs and their teams can make about supporting change. To avoid missteps, CHROs should guide leaders to focus on making progress, helping employees cope with discomfort and building their general change skills. 

    CHROs and their teams can help employees respond more effectively to change by creating a strategy to develop employees' change reflexes - core change skills that have been practices until they become second nature. This article explores which skills matter most and how to build them. 

    CHROs can use this research to support five CEO strategic priorities for 2025 to 2026: growth through geographic expansion; business and operating model agility; new, compelling customer value propositions; disciplined risk management and realigned talent, management and leadership strategies. 

    Close to one-third of executive leaders either change companies or roles each year, but over 50% fail in their first 18 months. HR Leaders Quarterly sat down with Gartner's Executive Partners - all of them ex-CHROs with experience of multiple transitions into the role - to share what they did to make their transitions a success. 

    Increasing macroeconomic uncertainty has made it vital for organizations to build and maintain their resilience through disruption. CHROs can leverage five key pandemic-era lessons to drive innovation, sustain growth and prepare their organizations to respond effectively to future change.