Client Story

Driving HR Transformation as a First-Time CHRO

Learn how Phillippa Box, CHRO at Shearwater Geoservices, worked with Gartner to accelerate HR transformation, strengthen team effectiveness, and elevate her impact as a first‑time CHRO. 

Mission-critical priority

Transform HR to support rapid growth and increase strategic capability as a first-time CHRO.

How Gartner helped

  • Executive Partner guidance and advisory support to shape her HR transformation strategy, navigate CEO/board conversations, and elevate effectiveness as a new CHRO.

  • Access to peer CHRO networks, offering real‑world insights, shared experiences, and connections to leaders addressing similar challenges.

  • Gartner tools and diagnostics, including the HR Score, to align the HR leadership team, identify capability gaps, prioritize initiatives, and create a shared language for decision‑making.

Business impact

  • Accelerated HR transformation, enabling a shift to a more effective HR structure with COEs, HR operations, and HR business partners.

  • Improved HR team alignment and decision‑making, supported by shared language and prioritization derived from the HR Score diagnostic.

  • Increased leadership effectiveness, with Gartner serving as “extra headcount,” reducing reliance on consultants and enabling faster responses to business needs.

Industry

Industry

Professional Services


Revenue

Revenue

Approx. $100M


Employees

Employees

< 1,000

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