Gartner helped a travel industry client identify the right technology solution and mitigate customer engagement risk.
Client Story
Gartner helped a travel industry client identify the right technology solution and mitigate customer engagement risk.
Make the right technology investments to help establish KPIs that improve customer experience.
Used research and its diverse network of digital leaders to make the right technology investments and improve engagement.
Validated a decision framework for critical investment decisions and identified KPIs to improve customer engagement.
Travel
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