Gartner Expert

Kristina LaRocca-Cerrone

VP, Advisory, KI Leader

Kristina LaRocca-Cerrone is a Senior Director, Advisory for Gartner for Marketing Leaders, based in Toronto, Ontario, Canada. She leads the Marketing Leadership and Strategy Key Initiative, and acts as Gartner's marketing headlining speaker.

Kristina helps CMOs with developing marketing strategy, communicating strategy to the rest of the C-suite, and helping translate strategic objectives to operational plans and goals. She also supports CMOs in leadership: change management, cross-functional collaboration, upskilling marketing's strategic thinking, and in org design and operations: understanding org trends and structural tradeoffs or pros and cons, evaluating potential operating models, conducting org restructures and communicating about structural changes. And, she has a deep background in buyer and customer research, focused on understanding how people (B2B buyers and customers) buy and make decisions, especially in digitized environments. This includes topics like how buying groups conduct research, how online and offline experiences drive commercial outcomes, and how marketers can impact customer behavior.

Kristina leads Gartner's "Marketing Leadership and Strategy" initiative, and has over a decade of experience in public speaking from webinars, conference presentation, workshop facilitation and designing and leading focus groups, to delivering conference keynotes to audiences of 2000+

Previous experience

Prior to joining Gartner, Ms. LaRocca-Cerrone was a marketing instructor in the private college sector. Her primary research experience includes focus group, IDI, and survey design targeted at understanding small-to-midsized businesses.

Professional background

CEB, Executive Advisor, 5 years

PTC College, Curriculum Development Lead, 4 years

PTC College, Instructor - Business Administration, Marketing, Office Administration, 4 years

Areas of coverage
  • Marketing Organization and Talent

  • Customer Acquisition and Growth

  • Marketing Leadership and Management

  • Marketing Operations

  • Marketing Leadership and Strategy

Education

B.A., Philosophy, University of Toronto

B.A., English, University of Toronto

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Top Issues That I Help Clients Address

01

B2B Buyer Insights: How large-enterprise buyers research and make decisions regarding vendors and suppliers.

02

Marketing Leadership and Strategy: Developing marketing strategies aligned to business outcomes, proving the value of marketing, building marketing budgets

03

Lead Management and Sales Enablement: Customer journey mapping, partnerships between marketing and sales.

04

Content Marketing: Identifying credible content terrain, tactics for ensuring content breaks through to different audiences, customer journey mapping and mental modelling. Also virtual events/ webinar

05

Marketing Org and Operations: How marketing org structures drive efficiency and effectiveness, trends in org structure and operations

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