HR vendor partnerships must evolve to meet rapidly changing HR technology needs. See how the CPO at City of Sydney built transparent vendor partnerships to drive technology value.
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Client Story
Building Transparent HR Vendor Partnerships
Mission Critical Priority
The CPO turned to Gartner modernize the HR function, by revisiting their current technology solution and rebuild their HR vendor partnership.
How Gartner helped
Gartner research and guides, helped to pressure test challenges and opportunities with potential vendors, and perform a thorough market scan on which technology vendor was best suited for the organization.
Business impact
With the support from Gartner, the CPO was able to:
- Build transparent vendor partnerships, which led to a reduction in HR administrative work by over 27%.
- Increase end-user adoption and understanding of HR technology capabilities through vendor partnerships.
Industry
Government
Revenue
$740 mil (AUD) | $500 mil (USD)
Employees
1,800
